ShopSifu learns your Shopify catalog and your policies, then handles the questions that decide a sale — sizing, stock, shipping, returns, “where’s my order?” — and passes anything tricky to your team.
It reads your live catalog, your policy pages and your past tickets. Every answer comes from your shop and links to the page it came from — so it never makes things up.
Shoppers compare options, pick a size and add to cart inside the chat. No new tabs, no hunting through your menu, no abandoned carts.
Live status, carrier and delivery estimate, pulled straight from Shopify the moment a shopper asks. Your single most-repeated reply, off your team’s plate.
Set the tone once, playful or precise, and preview it before a customer sees it. It replies in the languages your shoppers actually write in.
Shipping windows, sizing charts, care instructions, returns cut-offs — the long tail your team retypes every day, answered from your own pages in seconds.
Anything it can’t answer becomes a ticket with the whole conversation attached. Your team picks up mid-sentence instead of starting over.
Your website, WhatsApp, Instagram and Messenger — the same agent answers in all of them, from the same catalog, the same policies and the same tone of voice. Set it up once. Every conversation lands in one shared inbox.
Integrates with:
ShopSifu reads your live catalog, your policy pages and your past tickets — then answers in your brand's voice, shows the page it got the answer from, and adds the product to the cart without leaving the chat.
The questions your team answers a hundred times a week — what fits, where’s my order, can I return this — handled the moment they’re asked. The cards cycle on their own; hover to hold one.
Synced with your live catalog. It recommends, compares and filters the way a shopper actually asks — “something warmer, under £80”.
Pick a size, swap a colour, head to checkout — without leaving the conversation. Fewer carts lost on the way.
Live status, tracking link and delivery window, straight from Shopify. Your most-asked question, handled on its own.
Point it at your shipping, returns and sizing pages. It quotes them, links them, and says “I don’t know” instead of guessing.
No dead ends. The shopper opens a ticket inside the chat and your team gets the full thread with it.
Playful, formal, or somewhere in between. Set the tone in 30 seconds and preview it before a single customer sees it.
No code. No developers. No theme edits.
Install from the Shopify App Store in one click. No code, no theme edits. It sees your catalog the moment you approve.
Paste in your policy links, add any FAQs, pick a tone of voice. Test its answers yourself before a customer sees one.
Flip the switch and it starts answering — products, orders, shipping, returns — every hour of every day.
ShopSifu is an AI agent for Shopify stores. It answers your shoppers’ questions in seconds — products, orders, shipping, returns — on your website, WhatsApp, Instagram and Messenger. It’s trained only on your own catalog and policy pages, so every answer links back to the page it came from.
Yes. ShopSifu installs from the Shopify App Store in one click, with no code and no theme edits. It reads your live catalog the moment you approve it, and pulls order status straight from Shopify when a shopper asks.
About five minutes. You connect your store in one click, paste in your policy links and FAQs, pick a tone of voice, and flip it on. No developer required.
One agent answers across your website, WhatsApp, Instagram and Messenger — from the same catalog, the same policies and the same tone of voice. Every conversation lands in one shared inbox.
No. ShopSifu only answers from your own catalog, policy pages and past tickets, and it links to the page each answer came from. When it doesn’t know, it says so and raises a support ticket with the full conversation attached, so your team can pick up where it left off.
ShopSifu is free to install and live in five minutes — no credit card required to get started.
Free to install. Live in 5 minutes. No credit card.