Enterprise-grade & isolated
Every store runs in its own walled-off space — your catalog, your conversations, your data, never mixed with anyone else’s.
The Path
From install to first answered question — in five minutes.
No code. No developers. No theme edits.
Step 01
Connect Shopify
Install ShopSifu from the Shopify App Store. Approve the permissions — read catalog, read orders, write tickets. Never customer payment data. Sifu starts ingesting your catalog immediately. Most stores are indexed in under two minutes.
~30 seconds
Step 02
Train Your Sifu
Open the dashboard. Upload your FAQ docs or paste policy URLs — Sifu crawls and chunks them automatically. Choose a tone in the Personality tab. Drop test questions into the AI Playground to preview answers in real time before any customer sees them.
~5 minutes
Step 03
Launch & Learn
Toggle the widget on. It appears on your storefront — matching your colors, position, and language. Or enable the WhatsApp channel from the same dashboard. Watch conversations Sifu has already handled fill the inbox. Review escalated tickets. Tune what you want.
1 click
Built to be trusted
Serious engineering. Zero headache.
You don’t have to think about the plumbing — but it’s worth knowing it’s there. Here’s what’s working quietly behind every conversation.
Fast — no drag on your store
The widget is feather-light and loads on its own, so your storefront stays exactly as quick as you built it. Zero impact on Core Web Vitals.
Always in sync with Shopify
Products, collections, and orders update automatically. Sifu always knows what’s in stock and where an order is — no manual refresh.
Answers from your store, not the web
Your policies, FAQs, and guides are indexed so every answer is grounded in your own content — and Sifu cites where it came from.
Best-in-class AI
Powered by a top-tier language model by default, with the option to bring your own on the Scale plan.
Your data stays yours
Read-only access to Shopify, encrypted attachment storage, and clear retention controls. Nothing about payments ever touches Sifu.
What you always control
- Which documents and pages Sifu learns from
- What it can and cannot answer — guardrails and forbidden topics
- How it sounds — tone, brand voice, and greeting
- When it hands off to a human, and how tickets are created
- Which channels it’s live on — website, WhatsApp, Messenger, Instagram
- What data is logged, retained, or deleted
Use Cases
Every Shopify store needs an agent.
Whether you sell jackets or supplements, Sifu adapts to your catalog, your voice, and your customer's questions.
Apparel & Fashion
Size charts, returns, "does this run small?" — answered with data from your sizing guide and recent return reasons. Sifu pairs outfits, suggests alternatives when something's out of stock, and quietly nudges shoppers toward higher-margin items in their range.
Beauty & Skincare
Beauty & Skincare
Ingredient questions."Is this safe during pregnancy?""Will it react with retinol?" Sifu reads your formulary docs, cites the source, and refuses to answer medical questions it shouldn’t — building trust instead of risk.
Electronics & Gadgets
Electronics & Gadgets
Spec comparisons across SKUs, compatibility checks ("does this fit a 2019 MacBook Pro?"), warranty lookups. Sifu pulls the right answer from your product docs and links to the manual.
Home & Furniture
Home & Furniture
Dimensions, delivery zones, lead times, assembly. The questions that used to clog your inbox now get answered in chat — and shoppers actually finish the order.
Food, Beverage & Subscription
Food, Beverage & Subscription
Allergens, shipping schedules, subscription pause/skip — Sifu reads your subscription rules and explains them clearly. Reduces churn-causing confusion at the source.
Apparel & Fashion
Size charts, returns, "does this run small?" — answered with data from your sizing guide and recent return reasons. Sifu pairs outfits, suggests alternatives when something's out of stock, and quietly nudges shoppers toward higher-margin items in their range.
Beauty & Skincare
Ingredient questions."Is this safe during pregnancy?""Will it react with retinol?" Sifu reads your formulary docs, cites the source, and refuses to answer medical questions it shouldn’t — building trust instead of risk.
Electronics & Gadgets
Spec comparisons across SKUs, compatibility checks ("does this fit a 2019 MacBook Pro?"), warranty lookups. Sifu pulls the right answer from your product docs and links to the manual.
Home & Furniture
Dimensions, delivery zones, lead times, assembly. The questions that used to clog your inbox now get answered in chat — and shoppers actually finish the order.
Food, Beverage & Subscription
Allergens, shipping schedules, subscription pause/skip — Sifu reads your subscription rules and explains them clearly. Reduces churn-causing confusion at the source.
By Team
A win for every team.
Support, marketing, ops, and founders — everyone gets something out of the same Sifu.
For Customer Experience
Cut response times from hours to seconds on 70–90% of tier-1 questions. The other 10–30% reach your team with full context — no more"what's your order number?" ping-pong.
For Marketing & Growth
Conversational product discovery converts higher than search bars. Every Sifu chat is a tracked event in your analytics — see what shoppers ask for that you don’t sell yet.
For Operations
Order tracking deflection alone pays for the tool. Free up your inbox for the questions that actually need a human.
For Founders
You set the personality, you see the conversations, you see the deflection rate. No black box.
Find your fit.
Book a 20-minute walkthrough tailored to your store type.